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Legal information · Privacy policy

Privacy policy

Britt Jacobs · version 1.0 · 15 November 2026

The purpose of this privacy policy is to inform you about how the entity BRITT JACOBS collects, processes and uses your personal data, both generally and when you visit its website. Data processing always takes place in accordance with the General Data Protection Regulation (GDPR) and all other applicable legislation on privacy and data protection.

1. The data controller

The party responsible for processing your personal data is Gaston Jacobs Consultancy bv, with registered office at Legrellestraat 93, 2590 Berlaar, Belgium, registered with the Belgian Crossroads Bank for Enterprises under number 0795.955.274 (hereinafter “BRITT JACOBS”).

The controller identified above may use your personal data for the purposes described in this privacy policy. These processing activities are marked with an asterisk in section 3.

If you have questions or would like more information about this privacy policy and the processing of your personal data, you can contact us through the following channels:

  • By post at Legrellestraat 93, 2590 Berlaar, Belgium;
  • By email at britt@brittjacobsstyle.com.

2. Personal data

2.1 What is personal data

Personal data is any information by which a natural person can be identified or is identifiable. This includes, among other things, contact details such as your name and email address, as well as your IP address, your preferences and financial data.

2.2 Which personal data we process

The personal data we generally collect and process about you always depends on your relationship with us (client, supplier, website user). In section 3 of this privacy policy you will find, for each processing activity, an overview of the personal data processed, the source, the purpose of the processing, the retention period and the legal basis.

3. Processing of personal data

We ensure that your personal data is processed in accordance with applicable legislation, in an adequate and relevant manner, and that this processing is limited to what is necessary for the purposes of the respective processing activity.

3.1 Use of the website*

When you visit our website www.brittjacobsstyle.com, we process both electronic identification data and data on your use of the website in order to safeguard the functionality and security of the website. This includes IP addresses and cookies, among other things. Further information on this and on the legal basis can be found in our cookie policy at brittjacobsstyle.com/cookie-policy.

LEGAL BASIS: LEGITIMATE INTEREST — WEBSITE MANAGEMENT

Personal dataCollectionRetention periodRecipients
Contact details; (electronic) identification data; other information you provideDirectly6 months from the last contactProcessors (software)

LEGAL BASIS: CONSENT FOR NON-STRICTLY-NECESSARY COOKIES

Personal dataCollectionRetention periodRecipients
Electronic identification dataDirectlyUntil the cookies are deletedProcessors (software)

3.2 Social media*

LEGAL BASIS: LEGITIMATE INTEREST — ADVERTISING OUR SERVICES

Personal dataCollectionRetention periodRecipients
Styling advice data, excluding personal identification data and physical characteristicsDirectly6 months from receipt of the dataInstagram (META Ireland); processors (software)

We also use social media to provide you with information. You can always contact us through these channels. Your data is used by us to respond to and handle your questions, complaints or comments. In addition, we monitor all information published about us on social media.

LEGAL BASIS: LEGITIMATE INTEREST — SOCIAL MEDIA MANAGEMENT

Personal dataCollectionRetention periodRecipients
Contact details; identification data; other information you provideDirectly6 months from the last contactProcessors (software)

As the administrator of our social media pages, we are joint controllers together with the respective social media platform for the processing of your personal data when you visit these pages.

The terms of use of the social media platforms always apply. By using these services, you have accepted their terms. More information on how these platforms process your data is available on their respective websites. We are not responsible for the processing of your data by these service providers.

PlatformHyperlink
Instagram (META Ireland)https://privacycenter.instagram.com/policy

In addition, we use the marketing services of social media to provide commercial information to clients or comparable audiences. This is always done in accordance with the terms of the social media platforms that you have accepted.

3.3 Direct marketing*

Where you have used our services, we may use your data to keep you informed of our services and relevant information. Your contact details are used for this purpose. If you no longer wish to be kept informed, you can unsubscribe at any time.

LEGAL BASIS: LEGITIMATE INTEREST — INFORMING CLIENTS

Personal dataCollectionRetention periodRecipients
Contact details; identification data; professional dataDirectlyFrom receipt of the data until unsubscriptionProcessors (software)

3.4 Clients*

The provision of services to our clients and general client management.

LEGAL BASIS: PERFORMANCE OF THE AGREEMENT

Personal dataCollectionRetention periodRecipients
Identification data, contact details, order and payment dataDirectly10 years from the end of performance of the agreementProcessors (software)

LEGAL BASIS: LEGITIMATE INTEREST — SERVICE PROVISION

Personal dataCollectionRetention periodRecipients
Answers to the questionnaire, excluding photographs and measurementsDirectly6 months after finalisation of the analysisProcessors (software)
Client name and personalised clothing selection (Personal Edit)DirectlyFor as long as the personalised collection is kept in Moonsift and no longer than necessary for the purpose for which it was createdMoonsift Limited

LEGAL BASIS: EXPLICIT CONSENT — SPECIAL CATEGORIES OF DATA

Personal dataCollectionRetention periodRecipients
PhotographsDirectly6 months after finalisation of the analysisProcessors (software)
MeasurementsDirectly6 months after finalisation of the analysisProcessors (software)
The finalised report, which contains the client’s photographsCreated by us6 months after finalisation of the analysisProcessors (software)

3.5 Debtor management and disputes*

LEGAL BASIS: LEGITIMATE INTEREST — DEBTOR AND DISPUTE HANDLING

Personal dataCollectionRetention periodRecipients
Identification data; contact details; financial identification dataDirectly10 years from receipt of the dataProcessors (software); courts; professional advisers

3.6 Supplier management*

Management of orders placed and payment to suppliers.

LEGAL BASIS: PERFORMANCE OF THE AGREEMENT

Personal dataCollectionRetention periodRecipients
Identification data; contact details; financial identification dataDirectly10 years from receipt of the dataProcessors (software)

4. With whom your personal data is shared

4.1 General

In certain cases we use service providers to process your data in connection with specific services we offer. We ensure that these service providers only have access to your data to the extent necessary to perform their tasks. We also guarantee that they are bound by a duty of confidentiality and will never use your data for their own purposes.

4.2 Transfers abroad

Your data is stored in Belgium and within the European Economic Area (EEA). We may transfer your data to third parties who may process your data on our behalf abroad, in accordance with our instructions.

If your personal data is transferred to a country outside the EEA where the level of protection is not equivalent to that in the EEA, we take appropriate measures to protect your personal data, usually in the form of the European Commission’s standard contractual clauses.

A list of (sub-)processors and international transfers can be obtained on first request.

5. Security measures

We have implemented both technical and organisational security measures to prevent collected personal data from being destroyed, lost, falsified, altered, accessed without authorisation or accidentally disclosed to third parties, as well as to avoid any other form of unauthorised processing. We apply a tailored security policy in which the protection of your data is central.

We can in no event be held liable for any direct or indirect damage resulting from the improper or unlawful use of your personal data by third parties.

6. Your rights and how to exercise them

If you have a complaint, question or problem regarding the way we process your personal data, we ask you to contact us through the channels set out in chapter 1.

BRITT JACOBS acts as the point of contact for handling your requests where you wish to exercise your rights, to which you may address your dated and signed request.

When you approach us to exercise your rights, we will respond within one month. In exceptional cases this period may be extended to a maximum of three months, but we will inform you of the reason for the delay within the first month.

Please make clear which right you wish to exercise and how you would like to receive the information. Please note that in some cases we may request additional information from you to verify that we are dealing with the right person.

Below you will find an overview of the rights you have, depending on the legal basis:

Legal obligationPerformance of the agreementLegitimate interestConsent
Access; rectification; complaintAccess; rectification; erasure; restriction of processing; data portability; general objection; complaintAccess; rectification; erasure; restriction of processing; general objection; objection to direct marketing; complaintAccess; rectification; erasure; restriction of processing; data portability; complaint

6.1 Right of access

You have the right to obtain from us confirmation as to whether or not your personal data is being processed. If your personal data is processed, you have the right to access that data, together with additional information about the purposes of the processing, the categories of personal data, possible recipients of your data, the retention period and the complaints procedure.

Where possible, and in particular where this does not adversely affect the rights and freedoms of others, you may be provided with a free digital copy of this personal data. Please note that where you request multiple copies, we may charge a reasonable fee.

6.2 Right to rectification

As a data subject, you have the right to have incomplete or inaccurate personal data relating to you corrected. Rectification means that you have the option to have inaccurate data amended or deleted.

6.3 Right to restriction of processing

As a data subject, you have the right to obtain restriction of processing where one of the following applies:

  • the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy;
  • the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead;
  • the controller no longer needs the personal data for the purposes of the processing, but the data subject requires it for the establishment, exercise or defence of legal claims;
  • the data subject has objected to the processing, pending verification of whether the controller’s legitimate grounds override those of the data subject.

6.4 Right to object

You have the right to object to the processing of your personal data. The legislation provides for a general right to object, as well as a specific right to object in relation to direct marketing.

a) General right to object

You have the right to object to the processing of your personal data where this data is incomplete in relation to the purposes of the processing or has been provided inaccurately, where the recording, communication or storage of this data is prohibited, or where the data is retained longer than the specified retention period.

If your personal data is processed lawfully, you may still object to that processing on the basis of statutory provisions of privacy legislation, for important and legitimate reasons relating to your specific situation.

To prevent further processing, you must provide us with a reasoned justification for your objection.

b) Right to object to direct marketing

You may object to the processing of your personal data for direct marketing purposes free of charge and without giving any reasons.

6.5 Right to withdraw consent

Where processing is based on your prior consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

6.6 Right to erasure

Under the GDPR you have the right to request the erasure of your personal data without undue delay in certain circumstances. These circumstances include:

  • the personal data is no longer necessary for the purposes for which it was collected or processed;
  • you withdraw your consent for specific purposes;
  • the personal data has been processed unlawfully;
  • the personal data must be erased to comply with a legal obligation.

6.7 Right to data portability

In accordance with the GDPR, you have the right to request a copy of your personal data processed by us in a structured, commonly used and machine-readable format. This may be requested both for personal use and for transfer to a third party.

6.8 Right to lodge a complaint

You always have the right to lodge a complaint with the supervisory authority, namely the Belgian Data Protection Authority:

Drukpersstraat 35, 1000 Brussels, Belgium

Tel: +32 (0)2 274 48 00

contact@apd-gba.be

www.gegevensbeschermingsautoriteit.be

7. Hyperlinks

This website and the analyses prepared by BRITT JACOBS may contain links to websites operated by companies outside BRITT JACOBS. These other websites have their own privacy policy, which you should read carefully when visiting them. We are in no event responsible for the content of these websites or for the processing of personal data by these third parties.

8. Cookies

This website may use cookies to process information. The processing of personal data collected in this way is based on our legitimate interest in the security and proper functioning of our website, and on your consent to the analysis of the use of our website. For cookies other than strictly necessary ones, we always ask for your consent first.

For more information about cookies and how to manage your cookie preferences, please refer to our cookie policy at brittjacobsstyle.com/cookie-policy.

9. Changes

This privacy policy is reviewed regularly to accurately reflect how we handle data. You will not be notified in advance of any changes. However, changes will be clearly brought to your attention on our website. The date of the most recent change can be found at the top of this policy.